Admin Center

A Centralized Management Console for TASSTA’s MCX

The Admin Center is a web-based management interface for configuring, organizing, and monitoring every aspect of TASSTA Mission-Critical Services (MCX) ecosystem. It empowers administrators, security officers and service teams with centralized tools needed to manage users, roles, permissions, and communication flows — ensuring operational control and compliance without directly accessing hardware or infrastructure components.

What Admin Center Does for You

Centralizes Control. Eliminates Silos.

Manages users, groups, devices, and communication flows in one unified web interface — ensuring full visibility and streamlined operations without jumping between systems.

Secures Access. Enforces Permissions.

Implements robust role-based access control, granular permissions, and separation of duties — securing mission-critical functions against unauthorized access and insider risk.

Manages Devices Remotely. Instantly.

Remotely configures and updates TASSTA apps on field devices — reducing downtime, speeding deployment, and eliminating the need for physical access to user equipment.

Monitors Everything. In Real Time.

Delivers live dashboards, call statistics, and location-based tracking — so your team can monitor, react, and optimize system performance with real-time insights.

Records & Archives Communications.

Captures and stores all voice and video communications with detailed call logs and Call Detail Records (CDRs) — essential for audits, compliance, and training.

Protects Against Disruption.

Automates backups and recovery protocols — safeguarding your system’s integrity and availability even in the face of outages or disasters.

Configures Safety Protocols. Centrally.

Customizes Lone Worker Protection (LWP), geofencing, and location-based alerts — enhancing personnel safety with centralized configuration of field-critical rules.

Works Anywhere. For Anyone.

Operates from any web browser and supports multiple languages — enabling global teams to manage mission-critical operations from anywhere, without extra software.

Admin Center features

Security & Compliance

Compliance with 3GPP

Mission-Critical Standards Ensures your communication system adheres to global 3GPP Mission-Critical standards, providing a secure, interoperable, and future-proof environment essential for critical operations.

Access control & permissions

Defines granular access rights and permissions for all administrators and users, safeguarding critical data and operations by ensuring only authorized personnel access sensitive functions or channels.

Remote management of user equipment

Securely manages and configures TASSTA applications on user devices remotely, enabling efficient deployment of settings and features across your fleet without physical intervention.

Call recording

Manages and provides access to comprehensive call recordings for all voice and video communications, vital for training, incident review, and regulatory compliance.

Automated backup & disaster recovery plans

Configures automated backup schedules and robust disaster recovery protocols, guaranteeing the continuous availability and integrity of your TASSTA MCX system data, even during unforeseen events.

User & Device Management

Centralized User Administration

Manages all TASSTA user accounts and profiles from a single, intuitive interface, ensuring efficient user management and seamless adaptation to workforce changes.

Group Management

Organizes users into custom groups for streamlined communication and operational control, allowing for quick adaptation to evolving team structures and needs.

Functional Alias support

Assigns and manages unique functional aliases to users or devices, enabling flexible identification and simplified communication routing based on specific roles or tasks.

Lone worker protection (LWP)

Settings Configures and customizes all parameters for Lone Worker Protection, including automated alerts, sensor triggers, and emergency protocols, directly from the central console to enhance personnel safety

Real-Time Monitoring & Analytics

Live dashboards on system usage

Provides immediate, intuitive insights into your system’s health and activity through real-time dashboards, empowering you to react proactively to operational changes and optimize performance.

VoIP call statistics

Accesses detailed statistics on all Voice over IP (VoIP) calls, including call duration, participant data, and quality metrics, allowing you to optimize communication efficiency and resource allocation.

Call history logs and call details (CDR)

Reviews comprehensive call history logs and Call Detail Records (CDR), providing a complete chronological record of all communications for in-depth analysis, auditing, and incident reconstruction.

Location-based actions and geofencing

Configures and manages location-based rules, automated alerts, and geofences, enabling precise monitoring and automated responses for personnel within defined geographical zones, enhancing control and safety.

Operational Efficiency

Works from any web browser

Allows access and management of the Admin Center from any web browser on any device, eliminating software installation and simplifying deployment for immediate and flexible control.

Role-based access and separation of duties

Implements a robust role-based access control system, defining specific responsibilities for different administrators, which enhances security and maintains clear accountability within your team.

Centralized client updates management

Streamlines the deployment of client application updates across your entire TASSTA ecosystem from one central console, ensuring all users have the latest features and security effortlessly.

Multi-language support

Enables the Admin Center to be operated in multiple languages, including English, Spanish, Arabic, German, and French, accommodating diverse administrative teams and facilitating global operations

Latest Enhancements

Expanding accessibility for global users: Arabic, German and French localization
VoIP Call Statistics Dashboard – Comprehensive insights into call quality and usage
New user roles for granular access control and separation of duties
Backup & Disaster Recovery Improvements – Enhanced retention policies and scheduling
Geofencing-Based Group Affiliation – Location-aware group assignment for users
Enhanced Call History & Playback UI – Better navigation and filtering options

The Admin Center continues to evolve as a key administrative tool in the TASSTA ecosystem — delivering powerful oversight, security features, and communication management designed for mission-critical environments.